Christmas Returns Policy

We already have a generous 28 Day return policy, and for orders placed from 15th of December we will extend the 28 Day return period to start from 25th December.  Full details of our policy can be found by clicking here.  This does not effect your statutory rights.

Christmas Opening Hours  

Our showroom can be visited on a by appointment basis - and subject to stock availability we plan to offer bookings up to 4pm on Wednesday 22nd December.  Please contact if you would like to visit, and we will let you know what we still have available to collect in time for Christmas.

Christmas Deliveries

We have past the point whereby the Free delivery service can be guaranteed for Christmas.  We will continue to dispatch orders until December 22nd up to the point our courier arrives, and advise using the Express option should you want the best chance of a before Xmas arrival.  After this cut off, orders may not be dispatched until we return in the new year.

We would like to confirm that we use the following premium services;

For Small items we use Royal Mail Signed for, and Royal Mail Special Delivery

For Larger items we use DPD 24 Hour, FedEx 24 Hour and DHL Express services.

Whilst this is a very busy time of year for us in most cases we manage to process our orders and deliver in line with with our published service standards. This is within 3-5 Working days for the Free Service and 1-2 Working Days for Express.

So to confirm - Our last shipping time before Christmas is Noon on Wed 22nd December. Orders placed after this date may not be shipped until the New Year.
**This only Applies to mainland UK locations. Highlands, Islands and distant locations on 2 day shipping will not make it in time.

Lots of companies talk about guaranteed delivery dates. We would like to use this terminology ourselves, however like the majority of UK companies that guarantee relies on a third party courier delivering your goods.  To increase the chances of a sucessful delivery within the published service level we pay for a premium service that is both insured and trackable.  We do not use any economy couriers or services.

Please note that our last dispatching date will be Noon on Wed 22nd December and that our business will be closed from 23rd December through to 4th Jan 2022. Orders will be accepted during this period, but please note that dispatches may not re-commence until Wednesday 5th Jan 2022.