Here you can find information on Tring Astronomy Centre Limited’s current position and response to Coronavirus Disease (COVID-19).
Tring Astronomy Centre Limited’s current position:
Online orders are continuing to be processed as normal, but please be aware that delivery networks in some areas are still experience occasional delays that are outside our control. Manufacturers and Distributors are also under increased pressure so more items than normal are out of stock or subject to much longer lead times than we are used to. A combination of shipping issues and raw material shortages are also causing issues with leadtime estimates. Please however feel free to check with us for more details on any particular items of interest and we will do our best to advise.
Our showroom can be visited by appointment, but please note the hours do vary so please contact us first to avoid disappointment. We also respectfully ask customers to wear a facemask, and to sanitise their hands using the gel provided before entering. We also ask customers to refrain from visiting us if they are, or have recently experienced any symptoms of Covid-19, or been in close contact with anyone who has.
Additional precautionary measures have been introduced which are detailed below.
- We will follow fully the guidelines and procedures being implemented by most pallet and parcel networks including Royal Mail and the UK Government, and more generally the latest Government advice to business.
- As of 24th June 2021, we have no employees who have tested positive to Coronavirus – COVID-19.
Increased precautionary measures in place since Monday 16th March, 2020:
- A daily clean and disinfect of all internal and external building “touch points” and all shared and personal equipment. This is additional to regular cleaning.
- Provided additional hand sanitisers throughout the building for general use
- Colleagues have been reminded of the necessity of regular handwashing and use of
provided hand sanitisers to Government guidelines
We will continue to monitor daily the latest Government advice and will action any necessary changes immediately. Further updates concerning Covid-19 including details of any further changes that will affect you will be updated as required.
UK Government guidelines can be found here:- https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
We and our suppliers have stocks of most products and will continue to work extremely hard in fulfilling your orders in a timely manner until this crisis is over.
From all of us at Tring Astronomy Centre Ltd, we would like to wish everyone well and to stay safe.